Terms and Conditions

This user agreement (“agreement”) is a contract between you and The Doctor Trainer LLC, and applies to your subscription to and use of products and services available through www.thedoctortrainer.com (collectively the “services”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

User Agreement

You must read, agree with, and accept all of the terms and conditions contained in this agreement before you become a subscriber to and user of The Doctor Trainer services.

We may amend this agreement at any time by posting the amended terms on our site www.thedoctortrainer.com (the “site” or “the site”). Except as stated below, all amended terms shall be effective 30 days after they are initially posted on our site. Upcoming changes will also be posted on this page.

In this agreement, “you” or “your” or “users” means any person or entity subscribing to and/or using the service (“users”). Unless otherwise stated, “The Doctor Trainer,” “we,” or “our” will collectively refer to The Doctor Trainer LLC.

PLEASE READ THE FOLLOWING USE, CONDITIONS, AND DISCLAIMERS IN THIS AGREEMENT CAREFULLY BEFORE SUBSCRIBING TO OUR MATERIAL. AGREEING TO THE TERMS OF USE INCLUDES THE FOLLOWING:

License

In consideration of and subject to your payment of the appropriate subscription fee for the services you subscribe to, and your agreement to and compliance with the terms and conditions set forth in this agreement, The Doctor Trainer grants to you a non-exclusive, non-sublicensable, non-transferable license, and right to use and access The Doctor Trainer content (the “licensed materials”) from multiple places/locations/computers at different times. You are not allowed to access The Doctor Trainer content from multiple places/locations/computers at the same time.

System Requirements

You must use a The Doctor Trainer recommended version of an operating system, Internet browser, and any other required software to access the licensed materials.

Access to Course Content

You shall be allowed to use the licensed materials for the specific course(s) and matter to which you have subscribed. Each course has its own subscription fees and course duration. You are not allowed to access the content of courses that you have not subscribed to (e.g., subscribing to ACT Advantage does not mean that you will have access to other materials like SAT Advantage).

Order

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit/debit card number, expiration date, CVV2 code, payee name, and billing address. This information is used for billing purposes and to fulfill your order. To properly process your credit/debit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. We do not share your personal and financial information with any third parties, except those specified in our Privacy Policy.

When you attempt a transaction on our website, the card processor verifies available funds by placing a hold, or pending charge, on the amount of the intended transaction against your card. The card processor then confirms the accuracy of your remaining information (e.g., your address, CVV2 Code, expiration date, etc.) before processing the transaction. If you enter an incorrect address or other associated detail, then the transaction is declined. This is NOT a situation unique with this website, but it is how virtually all online transactions are handled. Typically, it takes the card issuing bank 2-5 days to clear associated pending charges resulting from failed/declined attempts.

We charge for each successful transaction attempt and provide a confirmation of such on our website and send a confirmation email to the registered email address upon each successful transaction on our website. You can also log in to your account on our website and click on the “Payments” section to retrieve a copy of your payment receipt(s).

Disclaimer and Refunds

We do not offer refunds for our Services. All purchases are digital products and services and are final. By purchasing products and services, you are agreeing to our no-refund policy. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Member Account/Password and Security

You must complete The Doctor Trainer registration process in order to subscribe to and use the services by providing us with current, complete, and accurate information as prompted by the applicable registration form. You shall be responsible for the accuracy of the data provided and may update your profile data in order to reflect the most accurate current information. You will also choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account and for any and all activities that occur under your account. You agree to notify The Doctor Trainer immediately of any unauthorized use of your account or any other breach of security. The Doctor Trainer will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by The Doctor Trainer or another party due to someone else using your account or password.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of The Doctor Trainer and its licensors.

User Content Responsibility and Ownership

The licensed materials, including all intellectual property rights within the licensed materials (such as copyright), are the sole and exclusive property of The Doctor Trainer. By indicating that you accept these terms, you do not become the owner of the licensed materials but are entitled to use them according to the terms of this agreement.

When using The Doctor Trainer Service, you may upload and submit content. The Doctor Trainer does not claim any ownership rights to the content you upload to the service. All uploaded content remains your sole responsibility. The Doctor Trainer does not control, verify, or endorse the content that you and others make available on the service.

The Doctor Trainer takes no responsibility and assumes no liability for any content that you or any other user or third-party posts or transmits using our service. You understand and agree that you may be exposed to content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose.

Upon termination or cancellation of your subscription with The Doctor Trainer, your associated data, including any processed output data, will be promptly deleted from our systems. It is your responsibility to ensure any data you wish to retain is properly backed up or saved elsewhere before cancelling your subscription.

Please note that The Doctor Trainer cannot recover data once it has been deleted following the termination or cancellation of a subscription. We therefore recommend that you ensure all your necessary data has been exported or saved prior to requesting a cancellation or allowing your subscription to lapse.

Subscription Term

You have obtained the right to use and access the licensed materials for the course(s) you have subscribed to for the subscription period of that course(s). Content will be provided as described in the respective product description pages and may change during the course of a subscription to remain relevant. The subscription will start immediately on the first day of class. Subscription(s) cannot be suspended temporarily or reactivated later. You must use the subscribed material within the subscription period, and no free extensions are offered for any unused period. Renewals are offered as a continuation to the current subscription term. Renewals are not offered for later use after the expiration of the current subscription. You must renew the subscription prior to expiration and use it continuously. Renewal will only be provided to the course subscribed.

Monthly Subscription and Sessions: The Doctor Trainer LLC (“Company”) provides tutoring services on a monthly subscription basis. Each subscription includes four (4) tutoring sessions per month. The monthly fee must be paid in advance and is non-refundable, except as specified in these terms.

Session Rollover Policy: If a student is unable to attend all four (4) sessions in a given month, they may roll over a maximum of two (2) unused sessions to the following month, when provided with sufficient notice (see below). Rolled-over sessions must be used within thirty (30) days of the original missed session. After this period, the sessions will expire and cannot be used.

Session Cancellation and Rescheduling: Students are required to notify The Doctor Trainer LLC at least 24 hours in advance if they need to cancel or reschedule a session. Sessions canceled with sufficient notice may be rescheduled or rolled over to the next month, subject to the rollover limit. Cancellations made with less than 24 hours’ notice will not be eligible for rescheduling or rollover, except in cases of emergency (see below).

Emergency Clause: In cases of emergency, students may reschedule a session with less than 24 hours’ notice without penalty. An emergency is defined as an unforeseen and serious event that makes it impossible for the student to attend the session. The Doctor Trainer LLC reserves the right to request reasonable documentation of the emergency situation.

Make-Up Sessions: Students who miss a scheduled session within the month who qualify for the emergency clause are eligible for one (1) make-up session, subject to the availability of the tutor. Make-up sessions must be scheduled within thirty (30) days of the missed session. Make-up sessions cannot be rolled over or rescheduled again once confirmed.

Session Bundles: The Company offers session bundles at a discounted rate, which allows students to purchase additional sessions upfront. Bundle sessions must be used within the timeframe specified at the time of purchase and are subject to the same rollover and rescheduling policies outlined in these terms.

Expiration of Sessions: All rolled-over sessions and make-up sessions must be used within the timeframes specified above. Any sessions not used within these timeframes will expire and cannot be refunded or transferred.

Terms and Conditions for ERAS Application Consultation

The ERAS Application Consultation service includes a comprehensive review and personalized feedback on your ERAS application, aiming to ensure clarity, professionalism, and alignment with your residency goals. This service is limited to one ERAS application per session, and any additional reviews or revisions will require a separate consultation fee. Clients are responsible for providing all necessary documents and information in a timely manner to facilitate the review process. Feedback will be provided within 5 business days from the date of document submission. All information provided will be kept confidential and used solely for the purpose of the consultation.

Terms and Conditions for Curriculum Vitae (CV) Enhancement

The CV Enhancement service includes a detailed assessment and improvement of your CV to effectively highlight your experiences, accomplishments, and strengths. This service covers one CV per session, and additional revisions or updates post-review will incur an extra fee. Clients are required to submit an up-to-date CV and any relevant background information necessary for the review. Revised CVs will be delivered within 5 business days after submission. All personal information and CV content will be treated as confidential and will not be shared with third parties.

Terms and Conditions for Personal Statement Refinement

The Personal Statement Refinement service offers an in-depth review and editing of your personal statement to create a compelling narrative that reflects your unique journey and career aspirations. The service is restricted to one personal statement per session, and further revisions beyond the initial review will require an additional fee. Clients must provide a draft personal statement along with any specific guidelines or prompts to be addressed. Feedback and edits will be returned within 5 business days of receiving the draft. All personal statements and related information will be handled with strict confidentiality.

Terms and Conditions for Mock Residency Interview

The Mock Residency Interview service provides a simulated interview session, allowing clients to practice and refine their responses to common interview questions. Each mock interview session is limited to one hour, with additional sessions available for booking separately. Clients are responsible for providing relevant information about their residency goals and any specific interview concerns or topics they wish to focus on. Sessions must be scheduled in advance, and any rescheduling requests must be made at least 24 hours prior to the appointment. All information discussed during the mock interview will remain confidential.

Terms and Conditions for Rank Order List Strategy Session

The Rank Order List Strategy Session includes a strategic review of your rank order list, aligning your preferences with your residency goals to assist in the ranking process. The service covers one rank order list per session, and additional strategy sessions or changes post-review will require a separate fee. Clients must provide a preliminary rank order list and any relevant background information before the session. Sessions are by appointment only, and clients must provide 24 hours’ notice for any rescheduling requests. The contents of the rank order list and any discussions during the session will be kept confidential.

Prohibitions

You are expressly prohibited from copying, reverse engineering, or modifying any or all of the licensed materials. No part of the licensed materials may be copied for resale or other commercial use or offered for sale or reproduced on any bulletin boards, websites, discussion forums, Internet domains, or online chatrooms. You may not use any device, software, or routine to interfere or attempt to interfere with the proper working of the site or any activity being conducted at the site. You may not disclose or share your password with any third parties or use your password for any unauthorized purpose.

Restriction Against Transfer

You are not allowed to sublicense, assign, share, sell, rent, lease, or otherwise transfer your right to use the licensed materials. All accounts at The Doctor Trainer are monitored for multiple logins. In the event that The Doctor Trainer believes, at its sole discretion, that an account is being used by multiple users at the same time, The Doctor Trainer reserves the right to terminate that account without any notice or refund. We also retain the right to sue on grounds of breach of contract. Therefore, please do not disclose your account details to anyone else.

Violations

In the event that you breach any term of this agreement, The Doctor Trainer may, at its sole discretion, terminate this agreement, your access to the site, and its provision of services to you without refund. The Doctor Trainer reserves the right to seek all remedies available by law and in equity for such breaches.

Marks

The USMLE nor COMLEX are not affiliated with The Doctor Trainer and are separate entities. Users are prohibited from using any The Doctor Trainer marks without the written permission and consent of The Doctor Trainer. All content on the site is protected by copyright.

No Warranties

The Doctor Trainer PROVIDES ITS SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Doctor Trainer does not endorse, and is not responsible for, the accuracy or reliability of any opinion, advice, or statement made through the site by any party other than The Doctor Trainer. Other than as required under consumer protection law, under no circumstance will The Doctor Trainer be liable for any loss or damage caused by your reliance on information obtained through the site. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through the site. Please seek the advice of professionals as appropriate regarding the evaluation of any specific information, opinion, advice, or other content. The Doctor Trainer reserves the right to withdraw subscriptions and the complete site if necessary. If this ever becomes necessary, you will only pay for the time of your subscription that has elapsed (on a pro-rata basis). The Doctor Trainer will use reasonable efforts to keep its site online at all times. You understand that scheduled maintenance and problems out of the control of The Doctor Trainer can cause the site to be temporarily unavailable.

Limitation of Liability

The Doctor Trainer specifically disclaims any liability (whether based in contract, tort, strict liability, or otherwise) for any indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the site, this agreement, and our services, even if The Doctor Trainer has been advised of the possibility of such damages, including liability associated with any viruses, which may infect a user’s computer equipment. The Doctor Trainer’s maximum liability arising out of or in connection with your use of its services and site, regardless of the cause of action (whether in contract, tort, breach of warranty or otherwise), will not exceed your subscription fee.

Confidentiality of User Communications

Except as required by law, The Doctor Trainer will maintain the confidentiality of all user communications, which contain personal user information and which are transmitted directly to The Doctor Trainer. Your postings on any public arena, such as a message board or in any chat room, will not be protected as confidential, and The Doctor Trainer may use and disclose information contained in any such postings (including any ideas, concepts, know-how, or other intellectual property) for any purpose deemed appropriate by The Doctor Trainer.

Search engines and web crawlers

The information that is posted on The Doctor Trainer Forums is routinely indexed by search engines and web crawlers (like Google, MSN, Yahoo, etc.). Therefore, when an online search is conducted, the information posted might show up in search results. If you do not wish for posting to be made publicly available or indexed by third-party search engines, then do not make a post on our forums.

Links to Other Web Sites

Our Service contains links to other sites. If you go to any third-party sites, we strongly advise you to review their Privacy Policies. The Doctor Trainer is not responsible for the content available on any other Internet sites linked to the site. Access to other Internet sites linked to this site is at your own risk.

You may link to the home page of our website as long as the link does not cast us in a false or misleading light.

Postings

The Doctor Trainer is under no obligation to review any messages, information, or content (“Postings”) posted on the site by users, and assumes no responsibility or liability relating to any such postings. Notwithstanding the above, The Doctor Trainer may from time to time monitor the postings on the site and may decline to accept and/or remove any postings that contain:

– Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racial, ethnic, or otherwise objectionable material of any kind, including, but not limited to any material which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

– Advertisements or solicitations of any kind.

– Messages posted by users impersonating others.

– Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references.

– Messages that offer unauthorized download of any copyrighted or private information.

– Multiple messages placed within individual folders by the same user restating the same point.

– Chain letters of any kind.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

This agreement constitutes the entire understanding between the parties with respect to the subject matter hereof, and all prior agreements, representations, statements, and undertakings, oral or written, are hereby expressly superseded and canceled. This agreement is governed by the internal substantive laws of the United States of America, without respect to the conflict of laws principles. Jurisdiction for any claims arising under this agreement shall lie exclusively with the state or federal courts within the United States of America. If any provision of this agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this agreement, which shall remain in full force and effect. No waiver of any term of this agreement shall be deemed a further or continuing waiver of such term or any other term.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

We also reserve the right to change our pricing at any point in time.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.